Refund Policy

Thank you for booking your tour at masterwalkerstravels.com. We value your satisfaction and strive to provide you with the best online shopping experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.

Refunds

Once we receive your refund request, we will notify you of the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any service charges incurred during the initial purchase.

Changes of Tour Package

If you would like to change your tour package, please contact our customer support team within 5 business days of receiving your order. We will provide you with further instructions on how to proceed with the exchange.

Processing Time

Refunds and tour package changes will be processed within 5 business days after we receive your request. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

Contact Us

If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.